HackerChurn - Which SaaS tools Hacker News wants to cancel
Show HN: HackerChurn – which SaaS tools HN wants to cancel
HackerChurn analyzes three years of public Hacker News comments to reveal which SaaS tools developers complain about most—and what they're switching to. The site ranks 100+ platforms like LastPass, CrowdStrike, Evernote, Adobe, and Jira by negative sentiment, surfacing common gripes such as security breaches, lock-in, and dark pricing patterns. It also tracks how many users built their own replacements or migrated to alternatives like Bitwarden, Obsidian, and Linear. Counts update nightly from the Hacker News search API, with AI-labeled comments, and you can add your own anonymous rating in 30 seconds.
We read a sample of public Hacker News comments from the last 3 years that name software we track, and counted which ones had the most complaints. Did your least favorite platform make the list?
- drbscl
Does this consider positive (or even ambivalent) comments too? Put another way, a product with wider use will have more complaints than something niche but worse.
- speedgoose
Popular services get more complaints.
- weitzj
Interesting idea. Maybe you can normalize the results by popularity. More people have Jira installed and therefore there will be more complaints.