Woman stranded in Spain after UK's eVisa system mistakes her for twin sister

Woman stranded in Spain after UK's eVisa system mistakes her for twin sister

Nidia Webb, a UK resident for eight years, was denied boarding at a Spanish airport because the Home Office's eVisa system linked her digital settled status to her identical twin sister's details. Despite being told it was a 'known issue' and promised a fix, she received no confirmation until she was allowed to fly home. The incident highlights ongoing concerns about the eVisa rollout, which has faced criticism for risking a Windrush-style scandal affecting up to 200,000 people.

I had no idea the issue had been corrected until I was allowed to board my flight home.

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2026-08-24