LG ThinQ Terms of Use: Aggressive Clauses on Privacy and Data Rights
After discovering potential malware risks, I disconnected my LG appliances but found I couldn't delete my account without accepting new terms. A ChatGPT summary revealed aggressive clauses: mandatory arbitration, broad rights to my content, no privacy for communications, and voice recording of bystanders. LG also reserves the right to use my data for AI training and push targeted ads, all while limiting their liability to just $100.
LG receives a perpetual, irrevocable, transferable, worldwide licence to use, modify, sublicense, and commercially exploit your user content for any purpose whatsoever, without payment.
- skullone
I've given up on LG and Samsung appliances.
This includes TVs, all electronics too.
They are simply the worst products to live with. They break frequently, hard to find parts for, even harder to fix if you even manage to find the part. They're designed by AI or something, I've never encountered such hostile engineering.
They are never intended to be fixed, hidden fasteners, one time use tabs made from some of the lowest quality plastic.
Oddly enough, the cheapest GE appliances are made to be fixed seemingly. Parts are readily accessible, they're super easy to repair.
But it's the end of korean electronics and appliances, and this extends to cars too, Kia and Hyundai designs are near the bottom in terms of repairability.
- roscas
Quick fix, remove networking access for all devices, not just LG devices.
But since you did that remotely, you probably do that from a "smart" phone. That one is worst than this LG device.
Have you read terms of service of Android devices? Windows? Apple?
Microsoft like Gamers Nexus show on the video, writes down that this practices are malware and illegal and does exact the same thing.
Gamers Nexus amazing review of that LG https://youtu.be/Q9uefFYe6bM
- cassianoleal
Their support is also absolutely awful.
I had one of their washing machines. Purchased about 18 months ago. The dispenser drawer broke. I'm pretty sure it was bad out of the factory but it did last for this long, so I was happy to shell out for a new one.
Turns out they don't exist. LG have a website where you can search for the part. It's not in stock. They told me to fill out a form on a website they own, giving the part number. A third-party spare parts shop emailed me back saying they don't have the part in stock and that I should contact the manufacturer.
I found one that may or may not be the correct one and there's no way to know for sure before purchasing it. It costs almost £100 and takes 3 weeks to ship.
After days of this ordeal and laundry piling up, I decided to cut my losses and buy a Bosch. That one seems pretty great so far.
- nullc
Don't ever give a "device" network access. Unfortunately with stuff like amazon sidewalk -- even that's not sufficient, products can contain covert listening/watching devices and then share the information over a network you don't control.
A countermeasure to this is to maintain a radio quiet household, but it's only doable if you're out in the middle of nowhere and requires some substantial confessions as MANY devices have 2.4ghz radios in them.
- gitowiec
Thank you for reminding me to disable Wi-Fi network in my LG tv. I was planning to do it recently but forgot. I really don't need those WebOS updates to the TV I use with decoder and Google TV dongle