Amtrak's booking system collapses as FAA grounds every flight in the country

Amtrak booking system experiencing major issues amid nationwide FAA ground stop

Amtrak's booking system collapses as FAA grounds every flight in the country

Amtrak's website and app went down Friday evening just as the FAA issued a nationwide ground stop over a temporary telecommunications outage, sending stranded flyers scrambling for train tickets. Hundreds of users reported errors on DownDetector shortly before 5 p.m. and again near 6 p.m. Amtrak says service is running normally but demand has surged; its support line was overwhelmed too. It's the first ground stop since January 2023 and only the second since 9/11.

Amtrak service is operating normally, and we are seeing increased demand for travel across our network.

More from this day

2026-11-14