NYC's 'Click to Cancel' rule is now in effect
NYC's "Click to Cancel" rule is now in effect
New York City's first-in-the-nation municipal rule, enforced by the Department of Consumer and Worker Protection, now requires businesses to let consumers cancel subscriptions as easily as they signed up. Violations carry civil penalties starting at $525, and consumers can file complaints online, by mail, or by fax.
In our city, we're drawing a clear line: if you can sign up with a click, you must be able to cancel with one.