Disney+ quietly puts ads in its 'ad-free' tier

Disney+: New user agreement allows ads before movies in all subscriptions

In January 2025, Disney+ updated its Subscriber Agreement to allow advertising across all subscription tiers, including the premium tier marketed as 'no ads' or 'ad-free.' The change, buried in Section 2(k), binds existing subscribers unless they cancel. In September 2026, Disney emailed German subscribers a 'clarification' stating that ads could now appear before and after content even on Standard and Premium plans.

Service Tiers described as 'no ads' or 'ad-free' are generally free of commercial interruptions, with certain exceptions that may change from time to time.
  1. semiquaver

    Did anyone actually read the linked wiki in full? It’s basically saying “if there are embedded ads in certain live (likely sports) content we carry you may see them even on an ad-free plan because we don’t have an alternative. Also we might try to promote different tiers of Disney+ itself within the app so to the extent you see that as an ad, that’s an exception to ‘ad-free’”

    I’m all for consumer awareness but I’m begging everyone to stop freaking out over prosaic non-issues like this.

  2. matheusmoreira

    It literally never fails.

    If you pay to avoid ads, you are merely letting them know that you have disposable income to spend on this sort of stuff. You're doing their job for them by segmenting yourself into the upper echelons of the market.

    At some point, some shareholder value maximizing CEO is going to show up and notice how much money he's leaving on the table by not advertising to all of those people full of disposable income.

  3. lordleft

    Something I really dislike about modern consumer products is that companies simply don’t care if their decisions leave their customers embittered and feeling negatively about their decisions. It seems like that used to be a salient factor in how firms designed, sold and pitched their wares.

  4. ljf

    When we first got Disney + it was a winner in our house, then kids loved what they could watch, there was good family viewing too, and then was a few good shows that my wife and I were interested.

    Lately, it has been right down our list. I think my daughter still watches it on occasion, but nothing of note that I want to watch. If we didn't get it for free with our bank account, I'd cancel it. And with adverts, I'd be cancelling in a heartbeat.

    Juggling subscriptions has become really expensive lately - but the only one I value is Netflix, but even then I don't feel I get great value from it, we seem to watch far less TV or films this year.

  5. jonathanlydall

    In South Africa (and I imagine other countries) they're currently force migrating subscribers over to a "new" app (at least on iOS and tvOS) and your profiles with their respective watchlists is left behind in the old app, no way to migrate / import it into the new one. This isn't even mentioned on their FAQ for the process. A absolutely terrible user experience.

    On the bright side the "new" app (which I assume is actually the same as used in the US) seems to not have the following annoying issues of the old one:

    - It was impossible to enable auto play on a "kids" profile. As my kids can't use a remote yet I had their profile set to "adult".

    - An episode would never be marked as "fully" watched, but this wasn't just a mild annoyance, it would "break" autoplay when re-watching a series because when it started auto playing a next episode which was previously watched, it would "continue" from where you had watched upto (minus about 30 seconds). This results in it cycling through the last 30 seconds of every episode of a show. The easiest way around this I found was to make a new profile every now and again for the kids.

  6. jamesnorden

    They're turning streaming into regular TV again, absolute nonsense.

  7. ricardobeat

    They increased yearly subscription just two months ago, from €139 to €159. Those €20 alone should pay for the ads. And Disney+ is already by far the most expensive subscription of all, while providing very limited content. This is completely out of touch.

  8. mosura

    Disney have/had this amazing strategy diagram https://kottke.org/15/06/walt-disneys-corporate-strategy-cha...

    The thing people fail to appreciate about media empires is there is no ad/not-ad distinction: it is all an ad, either for other products or for more of the same media.

  9. whatever1

    Also all of the subscription services now have such draconian IP checks, that the false positives for password sharing have become super annoying. Every time I have to prove that I am me.

    Literally netflix, disney+, nytimes have become so annoying to use that I had to cancel.

  10. Melatonic

    Didn't they originally say there would be no ads on Disney+ ?

    Now they're one of the worst. Hard to watch anything on there.

    When the alternatives are free and a better product (no ads and easier to use) it seems odd to expect people to pay for something less convenient.

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