The phrase that ruins every eCommerce project: 'Just connect it to our ERP.'
The phrase that ruins every eCommerce project: "Just connect it to our ERP."
Neuralab's developers explain why 'just connect it to our ERP' is the most dangerous phrase in eCommerce. They argue that building a new storefront and integrating it with legacy systems are fundamentally different tasks, and treating them as one leads to fragile systems and costly failures. The fix is a sequencing strategy: build first, audit the old system second, and integrate last. They also advocate for an explicit orchestration layer to own the handoffs between systems and question legacy workflows before automating them.
The old system has survived contact with the actual business for a decade and a half. It knows things your new build doesn’t know yet, encoded in all those annoying quirks you keep tripping over.