Qisutu 1.0.2: A Self-Hosted Open-Source Ticketing System with OAuth2 and CMDB
How HN: Qisutu – an open-source, self-hosted ticketing and service desk
Qisutu 1.0.2 is a stable, production-ready open-source ticketing system built on Perl/CGI, MariaDB/MySQL, and Template Toolkit. It offers agent and customer portals, email processing with OAuth2 support for Microsoft 365 and Google Workspace, LDAP/Active Directory integration, automation, knowledge base, CMDB, reporting, and REST API. The system includes a module manager, time tracking with revision-safe corrections, and a communication log. It supports eleven languages and can run multiple instances on one server.
Zeitbuchungen sind revisionssicher: Sie werden nicht bearbeitet oder gelöscht. Eine berechtigte Korrektur storniert die ursprüngliche Buchung mit Pflichtgrund und legt eine verknüpfte Ersatzbuchung an.
- jonathaneunice
Perl! CGI!
2003 called and wants help finding its tech stack which has apparently wandered away from its care home.
- EvanAnderson
I'll check it out. An org I support recently went down the rabbit hole of looking for self-hosted ticketing for an IT service desk. Time accounting was a requirement and a deal-breaker with nearly every product they looked at, both free/open-source and commercial. (They ended up sticking with the Solar Winds Web Help Desk that they'd previously been using, even though the quality of the product seems to be diminishing.)
Edit: Oddly charming to see something Perl/CGI-based in 2026. Takes me back to the 90s.
- slig
Thanks for sharing! How is this better/different than Libredesk? [1]