37signals Manager Playbook: How to Manage People Without Losing Your IC Edge
The 37signals Manager Playbook
37signals, the company behind Basecamp, has published its internal manager playbook. It covers the full spectrum of people management: hiring, onboarding, performance reviews, giving feedback, handling underperformance and terminations, navigating difficult conversations, 1:1s, coaching, recognition, promotion, and becoming a 'multiplier manager.' The playbook emphasizes balancing management duties with individual contributor work and outlines the company's specific leadership philosophies and standards.
This playbook is for people managers at 37signals. In it, you’ll find everything you need to know about what’s expected of you as a people manager, team leadership philosophies of 37signals, and how to balance people management with your core individual contributor work.