The Chauffeur Problem: When Tech Experts Rule Their Bosses

A historical look at how early automobile owners were at the mercy of their mechanics, and how this dynamic repeats with modern technology. From the 1906 New York Times headline about chauffeurs lording over employers to the author's own experience with technical typists, the article explores how knowledge is power—but only temporarily. As technology becomes more accessible, the power shifts, and those who refuse to learn remain dependent on others.