Cloudflare's AI Psychosis: How the Infrastructure Giant Lost Its Way
A long-time Cloudflare user and small AI startup employee argues that the company has traded its engineering-first culture for a product-manager-driven obsession with AI features, leading to a sprawling, half-finished catalog of overlapping tools, unreliable documentation, and persistent outages. The post criticizes the DX, observability gaps, and a workforce cut framed as an 'agentic' move, while lamenting the loss of infrastructure expertise at the top.
This is what product managers do to an infrastructure company when nobody stops them: they optimize for announcement cadence and surface-area growth, and the coherent, trustworthy infrastructure layer that made Cloudflare matter gets harder to find under all the noise.