USAA Closed 51% of Home Insurance Claims Without Payment in 2025

USAA closed 51% of home insurance claims without making a payment in 2025

USAA closed over half of its home insurance claims without payment in 2025, sparking concerns about rising denial rates across the industry. While the company argues these closures often involve losses below deductibles, critics point to suspicious data patterns and profit-driven strategies. With climate change increasing disaster frequency, consumers face higher premiums and stricter coverage, leaving many to question if the system is truly working for policyholders.

"We're paying more and more for less and less coverage, and then fewer and fewer claims are being paid at all."